Owner-side advisory · Independent hotels · Ontario & Canada

Profitable hotel operations. Without compromising hospitality.

I’m Ahmet Can Yeşildağ, a hotel operator, educator and advisor based in Oakville, Ontario. I help independent hotel owners identify profit leakage and turn commercial and operational evidence into a practical 90-day plan, with guest experience and team capability at its centre.

Historical result, 2014 — Park Inn by Radisson Baku under my general management: GOP +13.5%, room revenue +7.7%, guest NPS 38.9 → 54.6. Profit rose with the scores, not against them.

Start with the consultation, not the invoice: 30 minutes, no charge. The Revenue Diagnostic is CA$750 — five business days, remote, with a 60-minute executive session — credited in full against a larger engagement within 90 days.

Owner advisory overview →

Cornell GMP · CHA · Hilton, Marriott, Radisson, Titanic · Contracted through Greenmountains Trade Ltd.

Services

What would you like to improve?

01

Improve hotel profit

For owners and general managers who need to understand where profit is being lost. Review the operating evidence, agree the priorities and leave with a practical 90-day plan. Start with the five-day Revenue Diagnostic: CA$750.

Hotel revenue & profit consulting →
02

Grow into your management role

For first-time and emerging hospitality managers facing real decisions about delegation, feedback and accountability. Bring one live challenge; practise a leadership behaviour and review what happens with an experienced hotel operator.

Explore individual mentorship →
03

Help your team deliver consistently

For owners, operators and L&D leaders developing supervisors and department heads. Connect a business need to workshops, workplace practice and follow-up. Begin with the People Performance Scorecard or discuss a team programme.

Discuss a team programme →
The A.C.Y. method

Align. Cultivate. Yield.

One connected approach: understand the operating evidence, help managers act on it, and review what changes for profit, guests and colleagues. Owner advisory, individual mentorship and team development each start with your specific need; scope is agreed separately.

A

Align the priorities

Read pricing, channel costs, labour, F&B contribution and guest feedback together. Agree which problems the evidence supports and which service standards must be protected.

Understand the diagnostic →
C

Cultivate lasting value

Strengthen team capability, service consistency and repeat business. Assess long-term accounts against contribution, demand patterns and the capacity to deliver what you promise.

Develop managers and teams →
Y

Yield sustainable returns

Turn priorities into a 90-day action plan with accountable owners, dates and measures. Review profit alongside guest feedback and team indicators; adjust when the evidence changes.

Read the historical operating case →

Start with the Revenue Diagnostic: CA$750, five business days, remote, including a 60-minute executive session. Continue with a 12-month revenue optimization engagement for CA$20,000 per year. The diagnostic fee is credited in full against a larger engagement started within 90 days.

Review the Revenue Diagnostic →
Ahmet Can Yesildag — Cornell University General Managers Program Graduation

Cornell University — General Managers Program (GPA 4.59)

eCornell — Strategic Leadership for the Hospitality Professional

Boğaziçi University — Department Valedictorian, Tourism Management

Anadolu University — Business Administration

Skål International — Past President, Baku Club (2016)

Rotary International — Former member, Baku Khazar Rotary Club

CHA — Certified Hotel Administrator

Brian Tracy International — Sales & Leadership

Group photograph of twelve people standing together on an indoor staircase.
About

I have led the hotel. I understand what is at stake.

My working life in hospitality began on the floor in Istanbul. Over more than thirty years, it has taken me through food and beverage operations, hotel general management, pre-opening work and the classroom. Today, I bring that experience to owners and managers from my base in Oakville, Ontario.

Why work with me? I understand the responsibility of balancing an owner’s expectations, a team’s capacity and the promises made to guests. My experience includes Hilton and Marriott operations in Ontario and general management with Radisson and Titanic Hotels. I read the numbers alongside the daily work that produces them.

Teaching hospitality at Lambton and Fanshawe has strengthened another part of my practice: making complex decisions understandable. My Cornell executive education and Certified Hotel Administrator qualification support that practical foundation. When we work together, I explain what the evidence shows, where uncertainty remains and what your team can realistically do next.

My work connects owner advisory, mentorship for emerging managers and learning programmes for hospitality teams. We agree the problem, the scope and the measures of progress before the work begins. Recommendations lead to priorities, responsibilities and a plan; implementation support is agreed separately. Engagements are contracted through Greenmountains Trade Ltd., the Canadian corporation I founded in 2022.

Hilton

Ontario, Canada

Radisson

Baku · the Gulf

Marriott

Greater Toronto

Swissôtel · Hyatt

Istanbul

Cause

Hospitality is a craft of human dignity

The principle behind my work is haysiyet: the dignity owed to each person. In a hotel, that means listening to guests, treating colleagues fairly and giving managers the clarity to do their jobs well. My interest in hospitality anthropology asks how culture, behaviour and belonging shape service. I bring that human perspective to commercial decisions, because lasting performance depends on the people who deliver it.

Read the framework →
Ahmet Can Yeşildağ wearing the Skål International presidential chain of office, Baku

Skål International Baku Club · The Chain of Office · 2016

Career Journey

A life in hospitality

2022 – Present

Founder & Principal — Hospitality Strategist

Greenmountains · Executive Consultancy — Oakville, Ontario

Independent advisory for hotel owners, ownership groups and independent operators — commercial and operational diagnostics, pre-opening readiness, transition and task-force mandates. Contracted through Greenmountains Trade Ltd., the federal corporation founded in 2022.

Sep 2021 – Jan 2024

Senior Hotel Operations Manager

Hilton — Ontario, Canada

Led hotel operations with focus on customer satisfaction, regulatory compliance, and brand loyalty. Developed expertise in budget management and service excellence at one of the world's premier hospitality brands.

Jul 2019 – Aug 2021

Food & Beverage Manager

Courtyard by Marriott Burlington (Burloak Hospitality) — Ontario, Canada

Led food and beverage operations at the Courtyard by Marriott in Burlington, Ontario.

2017 – 2019

General Manager

Titanic Business Hotel Golden Horn — Istanbul, Türkiye

Directed operations for a five-star, 331-room property with 600-person ballroom, three restaurants, and 2,500+ member spa. Achieved top 10% hotel recognition across all of Istanbul.

2013 – 2017

General Manager — Carlson Rezidor / Radisson Hotel Group

Park Inn by Radisson — Baku, Azerbaijan & the Gulf

Led Park Inn by Radisson Baku 2013–2016. The hotel was named The Best Hotel 2014 — Deliver Results by Carlson Rezidor, and gross operating profit grew from 3,838k to 4,355k AZN (+13.5%). Appointed by Mark Willis, Area Vice President — Middle East & Türkiye, on 18 September 2016 to lead the pre-opening of a 305-room Park Inn by Radisson property in the Gulf.

The Best Hotel 2014 — Deliver Results
Best Hotel 2014 — Park Inn by Radisson Azerbaijan Baku, Regional GM Conference St. Petersburg

Best Hotel 2014 · Regional GM Conference · St. Petersburg

2014 – 2015

Cornell University

General Managers Program · School of Hotel Administration

Completed the Cornell SHA General Managers Program — one of the world's most respected executive hospitality education credentials.

GPA 4.59

2009 – 2013

Cluster General Manager

Titanic Hotels — Istanbul, Türkiye

Managed two hotel properties simultaneously. Achieved recognition as Best MICE Hotel in the region, orchestrating events across a multi-functional ballroom and 20+ meeting rooms.

2005 – 2009

General Manager

Sabiha Gökçen International Airport — Istanbul, Türkiye

General manager of the food and beverage operations at Istanbul Sabiha Gökçen International Airport — food courts, restaurants and retail outlets, with budgeting, forecasting and payroll across every unit.

2001 – 2005

Food & Beverage Management

Richmond Hotel & Suites, Istanbul · Sheraton, Izmir · Limak, Antalya — Türkiye

Director of Food and Beverage at Richmond Hotel & Suites, Istanbul (2003–2005), after assistant food and beverage manager roles at the Sheraton in Izmir (2002–2003) and with Limak in Antalya (2001–2002).

1994 – 2001

Founder & Director of Operations

PAG Catering — Istanbul, Türkiye

Founded a catering and events company in 1994 — corporate opening ceremonies and private events, including outsourced work for Istanbul PR agencies. Client letters on file from 1996 and 1999.

1990 – 1995

Foundations of Excellence

The Marmara · Swissôtel The Bosphorus · Hyatt Regency — Istanbul, Türkiye

Food and beverage training at The Marmara Istanbul (1990–1991) and Swissôtel The Bosphorus (1991–1992), then bar supervisor at the Hyatt Regency Istanbul (1993–1995) — the operating discipline behind everything that followed.

Recognition

As Seen In & Recognised By

Türkiye Turizm — May 2026

"Dijital göçebeler ülkenin ücretsiz elçileridir"

Op-Ed · Yazarlar Bölümü · Read article

Türkiye Turizm Magazine

"Türk turizminin başarılı genel müdürü"

News · Istanbul · October 2013

Kadıköy Life

"İş konusunda son derece disiplinli, bir o kadar da pozitif"

News · Istanbul · on the 2013 move to Baku

TripAdvisor

Guest-review responses signed as General Manager, Park Inn by Radisson Azerbaijan Baku

Public Record · Baku · 2013–2016

Radisson Hotel Group

"The Best Hotel 2014 — Deliver Results"

Regional GM Conference · St. Petersburg · 2014

Skål International Baku

"Ahmet Can Yesildag's inauguration as the new president of Skal International Baku Club"

Club News · Baku · April 2016

Skål International

"Past III President"

Members' Register · Skål Baku Club

Verified Credentials

The Standard, Documented

Over thirty years in the tourism, travel and hotel industry: institutional recognition, professional certification, and measurable performance — all on record.

Academic Excellence

Cornell University · School of Hotel Administration

General Managers Program

Completed one of the world's most respected executive hospitality credentials — a 10-day intensive programme for senior hotel leaders. Awarded at Cornell's School of Hotel Administration, Ithaca, New York.

January 12–22, 2015

GPA 4.59 · Verified

Cornell University · SC Johnson College of Business

Strategic Leadership for the Hospitality Professional

Executive-level strategic leadership programme delivered through eCornell — applying Cornell's rigorous business frameworks to hospitality leadership, organisational design, and executive decision-making.

Certificate · Verified

Cornell Certified

Boğaziçi University · Istanbul

Department Valedictorian (Bölüm Birincisi) — Tourism Management Program

Graduated as the #1-ranked student of the Tourism Management Programme at Boğaziçi University — Türkiye's most selective university. The Bölüm Birincisi recognition was awarded by Boğaziçi Üniversitesi Mezunlar Derneği (Boğaziçi Alumni Association) on 5 July 2002. The foundational credential underpinning an international career of over thirty years in the tourism, travel and hotel industry.

Awarded 5 July 2002

Top of Class · Plaque on file

Anadolu University · Eskişehir, Türkiye

Open Education Faculty — Business Administration

Supplementary degree in Business Administration from Anadolu University's Open Education Faculty — one of the world's largest universities by enrolment, strengthening the business and management foundation applied across senior hotel roles.

Degree · Verified

Verified

Professional Certifications

American Hotel & Lodging Educational Institute

Certified Hotel Administrator (CHA)

The hospitality industry's premier executive-level credential, recognising comprehensive knowledge in hotel operations, leadership, and administration.

Active Designation

CHA · Verified

Brian Tracy International

Brian Tracy Training Certificate — Sales & Leadership

Professional certification from one of the world's most recognised leadership and sales trainers — reinforcing high-performance management principles applied across senior hospitality operations and team development.

Certificate · Verified

Verified

Hilton University

OnQ PM Training — General Manager (ONQPM62)

Completion of Hilton's enterprise-wide property management system certification (OnQ PM).

March 4, 2022

Hilton Certified

LinkedIn Learning

Human Resources Foundations

Continuing professional development in human resources management — reinforcing talent leadership skills applied across over thirty years in the tourism, travel and hotel industry.

March 20, 2023 · Certificate ID: AedZATY1-32XgWJkNu6Z6AFK7H9b

Verified

Institutional Roles & Company Formation

Queen's College of Business, Technology & Public Safety · Lambton College in Mississauga

Senior Instructor

Senior Instructor in hotel and tourism management, September 2022 – March 2026. Teaching confirmed in writing by Lori DeAngelis, Manager of Academic Department. Combining Cornell-standard hospitality methodology with Canadian academic delivery.

Confirmed October 18, 2023

Institutional Letter · Verified

Skål International · Tourism Decision Makers Club

Past President — Baku Club (2016)

Inaugurated as President of the Skål International Baku Club in April 2016 — the club's third president — chairing club meetings and member programming for Baku's tourism and hospitality professionals.

Active · Watch 21st Baku Meeting ↗

Past President

Corporations Canada · Canada Business Corporations Act

Greenmountains Trade Ltd. — Federally Incorporated

Founder and Incorporator of Greenmountains Trade Ltd., a federally registered Canadian corporation (Province of Ontario) — the parent entity for consulting and leadership development activities.

Incorporated · Province of Ontario

Federal Registration · Verified

Documented Performance Record

Carlson Rezidor Hotel Group · Baku, Azerbaijan

2014 Full Year Performance Review — General Manager

Formal corporate review documenting results against all five strategic objectives for the year — with every KPI target surpassed.

54.64 NPS Achieved
(Target: 52)
90.6 QPR Brand Audit
(Target: 86)
94.7 Talent Dev. Score
(Target: 87.5)
↑4355 GOP (TAZN)
vs Target 4211

Carlson Rezidor Hotel Group · Full year 2014

Best Hotel 2014 Award — Park Inn by Radisson Azerbaijan Baku, Carlson Rezidor Regional GM Conference St. Petersburg

Carlson Rezidor Hotel Group · Regional GM Conference, St. Petersburg

The Best Hotel 2014 — Deliver Results

Property-level award presented at the Carlson Rezidor Regional General Managers Conference in St. Petersburg, recognising the full-year 2014 results of Park Inn by Radisson Azerbaijan Baku under Ahmet Can Yeşildağ's general management.

Award · 2014 · Carlson Rezidor Verified

Best Hotel 2014
Testimonials

What Colleagues & Clients Say

Verified LinkedIn recommendations · View all on LinkedIn ↗

I cannot think of a more dedicated, hard working and knowledgeable Hospitality Executive that has always found ways to develop himself both professionally and personally. I would have no hesitation at all recommending Ahmet to any Hospitality Owner or Operator to a senior Leadership position where he will most definitely improve your service standards, enhance your bottom line and most importantly develop and mentor your most valuable asset; your colleagues.

Mete Atakuman

Executive Leadership & Asset Management · Lifestyle Boutique Hotels · Group General Manager

I had a pleasure working with Ahmet Can Yesildag for two years in Park Inn by Radisson Baku. His leadership style, knowledge in hospitality industry, business insights and skillful running of the hotel had a great impact on my personal and professional life. His tactful management style, amazing personality, motivational qualities and valuable experience in hospitality brought me and my fellow colleagues to a new stage of professional growth.

Akmal Muratkulov

General Manager & Project Director · Park Inn by Radisson Baku (direct report)

Ahmet was the Hotel General Manager of the Radisson in Baku, Azerbaijan whilst I managed the Hilton Baku. A dedicated, hard-working individual with strong market knowledge, pushing for sales and an effective communicator within the local community.

Todori Kalamaris

Area General Manager, Türkiye · Hilton Istanbul Bosphorus, Susona Bodrum LXR & DoubleTree by Hilton

I had the pleasure to participate Cornell GMP with Ahmet. Two words: Great Hotelier.

Mehmet Çubukcuoğlu

Chief Operating Officer · ATG Hotels

Ahmet worked with us in the position of General Manager of Park Inn by Radisson Baku Hotel. I found him to be committed and a confident member of our team.

Aslan Rzayev

General Director · Global Invest / Park Inn Azerbaijan / ISR Holding

He is a successful hotelier.

Özkan Altıntaş

Editor · turkiyeturizm.com

Insights

Thinking Out Loud

What I have learned from running hotels, teaching future leaders and asking how hospitality can serve people better.

Behind every hotel KPI, there are people.

I created this free Hotel People Performance Scorecard for hotel owners, general managers and department heads who want to understand how their teams are doing. It brings together six workforce measures, a short team-climate pulse and a worksheet you can use at your next management meeting.

The cover photo is from our Sales and Marketing Team meeting at Titanic Kartal Hotel in 2012, where I was Cluster General Manager. I chose it because this guide is about people working together—the colleagues behind every number.

You’ll find practical formulas, a worked example and questions to help you listen to your team. Use them to understand your hotel’s own context and decide what deserves a closer look. The guide is free to download; no email address is required.

Download the free six-page scorecard (PDF) →

What is one people or performance concern you are working through at your hotel? I’d be glad to hear about it. We can start with that concern, review what you know and see where practical support would help.

Let’s talk about your hotel and your team →
Contact

Let's Work Together

Tell me what you want to improve, what you have already tried and where progress has stalled. Whether you are a hotel owner, an emerging manager or a team leader, we can start by deciding whether my experience fits your needs.

◎

Location

Oakville, Ontario, Canada

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