Owner-side advisory · Independent hotels · Ontario & Canada
I’m Ahmet Can Yeşildağ, a hotel operator, educator and advisor based in Oakville, Ontario. I help independent hotel owners identify profit leakage and turn commercial and operational evidence into a practical 90-day plan, with guest experience and team capability at its centre.
Historical result, 2014 — Park Inn by Radisson Baku under my general management: GOP +13.5%, room revenue +7.7%, guest NPS 38.9 → 54.6. Profit rose with the scores, not against them.
Start with the consultation, not the invoice: 30 minutes, no charge. The Revenue Diagnostic is CA$750 — five business days, remote, with a 60-minute executive session — credited in full against a larger engagement within 90 days.
Owner advisory overview →Cornell GMP · CHA · Hilton, Marriott, Radisson, Titanic · Contracted through Greenmountains Trade Ltd.
For owners and general managers who need to understand where profit is being lost. Review the operating evidence, agree the priorities and leave with a practical 90-day plan. Start with the five-day Revenue Diagnostic: CA$750.
Hotel revenue & profit consulting →For first-time and emerging hospitality managers facing real decisions about delegation, feedback and accountability. Bring one live challenge; practise a leadership behaviour and review what happens with an experienced hotel operator.
Explore individual mentorship →For owners, operators and L&D leaders developing supervisors and department heads. Connect a business need to workshops, workplace practice and follow-up. Begin with the People Performance Scorecard or discuss a team programme.
Discuss a team programme →One connected approach: understand the operating evidence, help managers act on it, and review what changes for profit, guests and colleagues. Owner advisory, individual mentorship and team development each start with your specific need; scope is agreed separately.
Read pricing, channel costs, labour, F&B contribution and guest feedback together. Agree which problems the evidence supports and which service standards must be protected.
Understand the diagnostic →Strengthen team capability, service consistency and repeat business. Assess long-term accounts against contribution, demand patterns and the capacity to deliver what you promise.
Develop managers and teams →Turn priorities into a 90-day action plan with accountable owners, dates and measures. Review profit alongside guest feedback and team indicators; adjust when the evidence changes.
Read the historical operating case →Start with the Revenue Diagnostic: CA$750, five business days, remote, including a 60-minute executive session. Continue with a 12-month revenue optimization engagement for CA$20,000 per year. The diagnostic fee is credited in full against a larger engagement started within 90 days.
Review the Revenue Diagnostic →
Cornell University — General Managers Program (GPA 4.59)
eCornell — Strategic Leadership for the Hospitality Professional
Boğaziçi University — Department Valedictorian, Tourism Management
Anadolu University — Business Administration
Skål International — Past President, Baku Club (2016)
Rotary International — Former member, Baku Khazar Rotary Club
CHA — Certified Hotel Administrator
Brian Tracy International — Sales & Leadership

My working life in hospitality began on the floor in Istanbul. Over more than thirty years, it has taken me through food and beverage operations, hotel general management, pre-opening work and the classroom. Today, I bring that experience to owners and managers from my base in Oakville, Ontario.
Why work with me? I understand the responsibility of balancing an owner’s expectations, a team’s capacity and the promises made to guests. My experience includes Hilton and Marriott operations in Ontario and general management with Radisson and Titanic Hotels. I read the numbers alongside the daily work that produces them.
Teaching hospitality at Lambton and Fanshawe has strengthened another part of my practice: making complex decisions understandable. My Cornell executive education and Certified Hotel Administrator qualification support that practical foundation. When we work together, I explain what the evidence shows, where uncertainty remains and what your team can realistically do next.
My work connects owner advisory, mentorship for emerging managers and learning programmes for hospitality teams. We agree the problem, the scope and the measures of progress before the work begins. Recommendations lead to priorities, responsibilities and a plan; implementation support is agreed separately. Engagements are contracted through Greenmountains Trade Ltd., the Canadian corporation I founded in 2022.
Hilton
Ontario, Canada
Radisson
Baku · the Gulf
Marriott
Greater Toronto
Swissôtel · Hyatt
Istanbul
The principle behind my work is haysiyet: the dignity owed to each person. In a hotel, that means listening to guests, treating colleagues fairly and giving managers the clarity to do their jobs well. My interest in hospitality anthropology asks how culture, behaviour and belonging shape service. I bring that human perspective to commercial decisions, because lasting performance depends on the people who deliver it.
Read the framework →
Skål International Baku Club · The Chain of Office · 2016
2022 – Present
Greenmountains · Executive Consultancy — Oakville, Ontario
Independent advisory for hotel owners, ownership groups and independent operators — commercial and operational diagnostics, pre-opening readiness, transition and task-force mandates. Contracted through Greenmountains Trade Ltd., the federal corporation founded in 2022.
Sep 2021 – Jan 2024
Hilton — Ontario, Canada
Led hotel operations with focus on customer satisfaction, regulatory compliance, and brand loyalty. Developed expertise in budget management and service excellence at one of the world's premier hospitality brands.
Jul 2019 – Aug 2021
Courtyard by Marriott Burlington (Burloak Hospitality) — Ontario, Canada
Led food and beverage operations at the Courtyard by Marriott in Burlington, Ontario.
2017 – 2019
Titanic Business Hotel Golden Horn — Istanbul, Türkiye
Directed operations for a five-star, 331-room property with 600-person ballroom, three restaurants, and 2,500+ member spa. Achieved top 10% hotel recognition across all of Istanbul.
2013 – 2017
Park Inn by Radisson — Baku, Azerbaijan & the Gulf
Led Park Inn by Radisson Baku 2013–2016. The hotel was named The Best Hotel 2014 — Deliver Results by Carlson Rezidor, and gross operating profit grew from 3,838k to 4,355k AZN (+13.5%). Appointed by Mark Willis, Area Vice President — Middle East & Türkiye, on 18 September 2016 to lead the pre-opening of a 305-room Park Inn by Radisson property in the Gulf.
The Best Hotel 2014 — Deliver Results
Best Hotel 2014 · Regional GM Conference · St. Petersburg
2014 – 2015
General Managers Program · School of Hotel Administration
Completed the Cornell SHA General Managers Program — one of the world's most respected executive hospitality education credentials.
GPA 4.592009 – 2013
Titanic Hotels — Istanbul, Türkiye
Managed two hotel properties simultaneously. Achieved recognition as Best MICE Hotel in the region, orchestrating events across a multi-functional ballroom and 20+ meeting rooms.
2005 – 2009
Sabiha Gökçen International Airport — Istanbul, Türkiye
General manager of the food and beverage operations at Istanbul Sabiha Gökçen International Airport — food courts, restaurants and retail outlets, with budgeting, forecasting and payroll across every unit.
2001 – 2005
Richmond Hotel & Suites, Istanbul · Sheraton, Izmir · Limak, Antalya — Türkiye
Director of Food and Beverage at Richmond Hotel & Suites, Istanbul (2003–2005), after assistant food and beverage manager roles at the Sheraton in Izmir (2002–2003) and with Limak in Antalya (2001–2002).
1994 – 2001
PAG Catering — Istanbul, Türkiye
Founded a catering and events company in 1994 — corporate opening ceremonies and private events, including outsourced work for Istanbul PR agencies. Client letters on file from 1996 and 1999.
1990 – 1995
The Marmara · Swissôtel The Bosphorus · Hyatt Regency — Istanbul, Türkiye
Food and beverage training at The Marmara Istanbul (1990–1991) and Swissôtel The Bosphorus (1991–1992), then bar supervisor at the Hyatt Regency Istanbul (1993–1995) — the operating discipline behind everything that followed.
Türkiye Turizm — May 2026
"Dijital göçebeler ülkenin ücretsiz elçileridir"
Türkiye Turizm Magazine
"Türk turizminin başarılı genel müdürü"
Kadıköy Life
"İş konusunda son derece disiplinli, bir o kadar da pozitif"
TripAdvisor
Guest-review responses signed as General Manager, Park Inn by Radisson Azerbaijan Baku
Radisson Hotel Group
"The Best Hotel 2014 — Deliver Results"
Skål International Baku
"Ahmet Can Yesildag's inauguration as the new president of Skal International Baku Club"
Skål International
"Past III President"
Over thirty years in the tourism, travel and hotel industry: institutional recognition, professional certification, and measurable performance — all on record.
Academic Excellence
Cornell University · School of Hotel Administration
General Managers Program
Completed one of the world's most respected executive hospitality credentials — a 10-day intensive programme for senior hotel leaders. Awarded at Cornell's School of Hotel Administration, Ithaca, New York.
January 12–22, 2015
GPA 4.59 · VerifiedCornell University · SC Johnson College of Business
Strategic Leadership for the Hospitality Professional
Executive-level strategic leadership programme delivered through eCornell — applying Cornell's rigorous business frameworks to hospitality leadership, organisational design, and executive decision-making.
Certificate · Verified
Cornell CertifiedBoğaziçi University · Istanbul
Department Valedictorian (Bölüm Birincisi) — Tourism Management Program
Graduated as the #1-ranked student of the Tourism Management Programme at Boğaziçi University — Türkiye's most selective university. The Bölüm Birincisi recognition was awarded by Boğaziçi Üniversitesi Mezunlar Derneği (Boğaziçi Alumni Association) on 5 July 2002. The foundational credential underpinning an international career of over thirty years in the tourism, travel and hotel industry.
Awarded 5 July 2002
Top of Class · Plaque on fileAnadolu University · Eskişehir, Türkiye
Open Education Faculty — Business Administration
Supplementary degree in Business Administration from Anadolu University's Open Education Faculty — one of the world's largest universities by enrolment, strengthening the business and management foundation applied across senior hotel roles.
Degree · Verified
VerifiedProfessional Certifications
American Hotel & Lodging Educational Institute
Certified Hotel Administrator (CHA)
The hospitality industry's premier executive-level credential, recognising comprehensive knowledge in hotel operations, leadership, and administration.
Active Designation
CHA · VerifiedBrian Tracy International
Brian Tracy Training Certificate — Sales & Leadership
Professional certification from one of the world's most recognised leadership and sales trainers — reinforcing high-performance management principles applied across senior hospitality operations and team development.
Certificate · Verified
VerifiedHilton University
OnQ PM Training — General Manager (ONQPM62)
Completion of Hilton's enterprise-wide property management system certification (OnQ PM).
March 4, 2022
Hilton CertifiedLinkedIn Learning
Human Resources Foundations
Continuing professional development in human resources management — reinforcing talent leadership skills applied across over thirty years in the tourism, travel and hotel industry.
March 20, 2023 · Certificate ID: AedZATY1-32XgWJkNu6Z6AFK7H9b
VerifiedInstitutional Roles & Company Formation
Queen's College of Business, Technology & Public Safety · Lambton College in Mississauga
Senior Instructor
Senior Instructor in hotel and tourism management, September 2022 – March 2026. Teaching confirmed in writing by Lori DeAngelis, Manager of Academic Department. Combining Cornell-standard hospitality methodology with Canadian academic delivery.
Confirmed October 18, 2023
Institutional Letter · VerifiedSkål International · Tourism Decision Makers Club
Past President — Baku Club (2016)
Inaugurated as President of the Skål International Baku Club in April 2016 — the club's third president — chairing club meetings and member programming for Baku's tourism and hospitality professionals.
Active · Watch 21st Baku Meeting ↗
Past PresidentCorporations Canada · Canada Business Corporations Act
Greenmountains Trade Ltd. — Federally Incorporated
Founder and Incorporator of Greenmountains Trade Ltd., a federally registered Canadian corporation (Province of Ontario) — the parent entity for consulting and leadership development activities.
Incorporated · Province of Ontario
Federal Registration · VerifiedDocumented Performance Record
Carlson Rezidor Hotel Group · Baku, Azerbaijan
2014 Full Year Performance Review — General Manager
Formal corporate review documenting results against all five strategic objectives for the year — with every KPI target surpassed.
Carlson Rezidor Hotel Group · Full year 2014

Carlson Rezidor Hotel Group · Regional GM Conference, St. Petersburg
The Best Hotel 2014 — Deliver Results
Property-level award presented at the Carlson Rezidor Regional General Managers Conference in St. Petersburg, recognising the full-year 2014 results of Park Inn by Radisson Azerbaijan Baku under Ahmet Can Yeşildağ's general management.
Award · 2014 · Carlson Rezidor Verified
Best Hotel 2014I cannot think of a more dedicated, hard working and knowledgeable Hospitality Executive that has always found ways to develop himself both professionally and personally. I would have no hesitation at all recommending Ahmet to any Hospitality Owner or Operator to a senior Leadership position where he will most definitely improve your service standards, enhance your bottom line and most importantly develop and mentor your most valuable asset; your colleagues.
I had a pleasure working with Ahmet Can Yesildag for two years in Park Inn by Radisson Baku. His leadership style, knowledge in hospitality industry, business insights and skillful running of the hotel had a great impact on my personal and professional life. His tactful management style, amazing personality, motivational qualities and valuable experience in hospitality brought me and my fellow colleagues to a new stage of professional growth.
Ahmet was the Hotel General Manager of the Radisson in Baku, Azerbaijan whilst I managed the Hilton Baku. A dedicated, hard-working individual with strong market knowledge, pushing for sales and an effective communicator within the local community.
I had the pleasure to participate Cornell GMP with Ahmet. Two words: Great Hotelier.
Ahmet worked with us in the position of General Manager of Park Inn by Radisson Baku Hotel. I found him to be committed and a confident member of our team.
He is a successful hotelier.
What I have learned from running hotels, teaching future leaders and asking how hospitality can serve people better.
Word of mouth is still the most powerful marketing tool a country has. The next decade of Turkish tourism PR will be won by a policy, not a campaign. As published in Türkiye Turizm.
A personal account of over thirty years in the tourism, travel and hotel industry, across Hilton, Marriott, Radisson, Titanic, Swissôtel and Hyatt — and the five leadership habits that separate the GMs who lead from the GMs who only manage.
The gap between boardroom intent and frontline delivery is where most five-star hotel brands lose their edge. Here's how to close it.
I created this free Hotel People Performance Scorecard for hotel owners, general managers and department heads who want to understand how their teams are doing. It brings together six workforce measures, a short team-climate pulse and a worksheet you can use at your next management meeting.
The cover photo is from our Sales and Marketing Team meeting at Titanic Kartal Hotel in 2012, where I was Cluster General Manager. I chose it because this guide is about people working together—the colleagues behind every number.
You’ll find practical formulas, a worked example and questions to help you listen to your team. Use them to understand your hotel’s own context and decide what deserves a closer look. The guide is free to download; no email address is required.
Download the free six-page scorecard (PDF) →What is one people or performance concern you are working through at your hotel? I’d be glad to hear about it. We can start with that concern, review what you know and see where practical support would help.
Let’s talk about your hotel and your team →Tell me what you want to improve, what you have already tried and where progress has stalled. Whether you are a hotel owner, an emerging manager or a team leader, we can start by deciding whether my experience fits your needs.
Phone
+1 (289) 300-8985Location
Oakville, Ontario, Canada
YouTube
@wishsomebodytoldme